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Keep your site up to date. Always.

Website Support

At Webdesh we believe that your website should always look great at all times. With our Website support service we provide monthly support for websites that are already up and running.

Goals

Goal 1

To have a clean & up-to-date website.

Do you already have a website, but are struggling to support and update it? Or do you want us to support your website after we have launched it successfully? Sleep well and leave everything to us.

Goal 2

To have someone support you and take care of your website whenever needed.

At Webdesh we believe that your website should always look great at all times. With our Website support service we provide monthly support for websites that are already up and running

What's included?

/ Based on our different packages, we offer different support strategies. Learn more and order your website support now!

/ All packages include monthly updates of every software used on your website and assistance on our part on fixing potential bugs or problems that may occur after updates.

Based on our different packages

We offer different support strategies.

1

Standard support:

144 BGN / month

What’s included:
  • Monthly updates on your plugins (more in FAQ)
  • Monthly updates on your theme (more in FAQ)
  • Monthly updates on your WordPress version (if there’s a new version available) (more in FAQ)
  • Assistance in fixing a bug if it came with an update
  • Communicating on your behalf with theme support*
  • Communicating on your behalf with hosting provider*
  • Communicating on your behalf with any other paid services providers*
  • Monthly detailed report that includes what we have updated and if there were any issues.

* All prices on this page have VAT included. All updates happen if there is a new version available and when recommended.

2

Pro support:

300 BGN / month

What’s included:
  • Everything from Standard support
  • Up to 2 hours for updates of content or design monthly*
  • If you want to add a new article/product/portfolio or change the layout here and there – 2 hours of those changes are automatically included and you don’t have to pay extra!**

The hours do not accumulate for next month.
** If you want more changes made that take more than 2 hours, we estimate them and the price is 72 BGN / hour for executing. 

3

Per hour support:

72 BGN / hour

If you feel like you can do it on your own, we believe in you! Still, if there’s ever an issue you need assistance with, contact us and we’ll estimate how long it will take for us to tackle down the issue. No strings attached – pay and use as you go.

4

Email / phone support: 36 BGN / h

You are 99% sure you can solve your issue, but you just need help with this 1%? Give us a call or send us an email and we’ll be more than glad to refresh your memory and provide some insight to your problem.
The price does not include….

Catching up on updates:

If you have skipped many updates by now, we will need to make sure that there won’t be many things that will break on your website when we do them. This is why we will need to:

  • Make a website analysis of your website and see what is the situation with your server, hosting, theme, WordPress and plugins
  • Make the necessary updates and changes that have been accumulated so far
  • Fix any bugs that come up


This and any other extra support will be priced per hour. Our rate is 72BGN (VAT included).

After we are done with this, then your monthly support subscription can start.

The price does not include….

Catching up on updates:

If you have skipped many updates by now, we will need to make sure that there won’t be many things that will break on your website when we do them. This is why we will need to:

  • Make a website analysis of your website and see what is the situation with your server, hosting, theme, WordPress and plugins
  • Make the necessary updates and changes that have been accumulated so far
  • Fix any bugs that come up


This and any other extra support will be priced per hour. Our rate is 72BGN (VAT included).

After we are done with this, then your monthly support subscription can start.

Get support. Now.

Request support or contact us to discuss your needs.