Website Maintenance and Support
/ Based on our different packages, we offer different support strategies. Learn more and order your website support now!
/ All packages include monthly updates of every software used on your website and assistance on our part on fixing potential bugs or problems that may occur after updates.
We offer different support strategies.
starting at 144 BGN / month
- Monthly updates on your plugins (more in FAQ)
- Monthly updates on your theme (more in FAQ)
- Monthly updates on your WordPress version (if there’s a new version available) (more in FAQ)
- Assistance in fixing a bug if it came with an update
- Communicating on your behalf with theme support*
- Communicating on your behalf with hosting provider*
- Communicating on your behalf with any other paid services providers*
- Monthly detailed report that includes what we have updated and if there were any issues.
* Depending on your specific website needs and structure, this plan may change. All updates happen if there is a new version available and when recommended.
PRO (Maintenance + Support):
starting at 300 BGN / month
- Everything from Base Maintenance
- Up to 2 hours for updates of content or design monthly*
Catching up on updates:
If you have skipped many updates by now, we will need to make sure that there won’t be many things that will break on your website when we do them. This is why we will need to:
- Make a website analysis of your website and see what is the situation with your server, hosting, theme, WordPress and plugins
- Make the necessary updates and changes that have been accumulated so far
- Fix any bugs that come up
This and any other extra support will be priced per hour.
After we are done with this, then your monthly support subscription can start.